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Storm drains outside River View Steel Mills Keynsham Bs311ez are blocked and will cause flooding when we get the next heavy rains and will likely damage my newly stoned Chipping driveway

Reported in the Blocked drain category by Barry Burston at 13:50, Tuesday 15 May 2018

Sent to Bath and North East Somerset Council 4 minutes later. Council ref: 1312733.

Please see above summary

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Updates

  • Thank you for your report, it will be reviewed by the appropriate team.

    Posted by Bath and North East Somerset Council at 13:55, Tuesday 15 May 2018

  • We have reviewed this report and the appropriate action has been scheduled or added to an existing programme.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 15:48, Tuesday 15 May 2018

  • We have reviewed this report and the appropriate action has been scheduled or added to an existing programme.

    Posted by Bath and North East Somerset Council at 16:23, Tuesday 15 May 2018

  • We have taken the appropriate action to deal with this issue and the report is now closed.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 11:06, Thursday 21 June 2018

  • This has been reviewed and no action will be taken. We will continue to monitor this and take future action if required.

    State changed to: No further action

    Posted by Bath and North East Somerset Council at 11:07, Thursday 21 June 2018

  • Your records will show that we have on a number of occasions complained about the inadequate storm drains outside our property River View, once again following the storm on Friday 13th July our newly reinstated driveway has been devastated, some serious work needs to be done to prevent this continuing to happen. We pay our taxes and it is BANES responsibility to correct this problem. I feel it only fair that BANES should compensate us for the damage once again caused please can you get your highway manager to contact me on 07964098662 or 01174015218.

    State changed to: Open

    Posted by Barry Burston at 18:10, Friday 13 July 2018

  • Sorry but we really feel the need to expand on our last email reference the damage to our driveway at River View due to a combination of poor maintenance to the lane that leads from Steel Mills up to the Wellsway please see pictures attached. We did notice The motorised brushcart yesterday swiping Steel Mills lane but you do not seem to maintain this narrow passageways to the Wellsway and it would appear this is where the debris comes from that blocks the storm drains outside of our property River View. We also feel that the curbs need to be raised to help prevent the flooding and damage we have been experiencing for a number of years. As a result of BANES failure to rectify this problem in the past we have now taken legal advice which is that we should make you aware that unless BANES come up with a solution we are advised that we should consider taking action against BANES for the damaged caused on every occasion. Please can you arrange for a Senior Manager to contact me ASAP for an appointment to visit and see first hand the recent damage we have experienced (we will not hire builders to repair it until your visit) In the event of legal action we intend to use the pictures we have sent you in both of our emails as evidence.

    Posted anonymously at 11:03, Saturday 14 July 2018

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