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Crumbling surface ouside a gate sometimes used by a 93 year old lady and a frame.

Reported in the Pavement damage category anonymously at 09:07, Mon 24 June 2019

Sent to Bath and North East Somerset Council 3 minutes later. Council ref: 1671708.

The pavement surface is falling apart in places and is posing a serious hazard for my 93 year old Mother who sometimes needs to exit here using a frame. The large gate was installed to make her passage safer.There has been no maintenance in this area probably for decades. Some old posts were removed many years ago and the job was never finished properly as you can see in the attached pictures. I am very concerned about the consequences if my elderly Mother had a fall. Who would be responsible? This correspondence has been spurred on by the fact that she nearly fell while having to exit for her last hospital appointment. I have taken photographs as evidence just in case. I would also like to draw your attention to the fact that the pathway that runs around my Mum's property and leads to the rear entrances of some bungalows is never maintained. Weeds and moss are everywhere. I bring this to your attention too as I know that one of the residents is over 80 and quite often uses this pathway.

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  • Thank you for your report, it will be reviewed by the appropriate team.

    Posted by Bath and North East Somerset Council at 08:10, Mon 24 June 2019

  • We have looked into this issue and no action will be taken. We will continue to monitor this and take future action if required.
    The report is now closed, further comments may not be monitored.

    State changed to: No further action

    Posted by Bath and North East Somerset Council at 09:53, Mon 24 June 2019

  • Are you being serious? Perhaps you can tell me the most suitable place to place an insurance claim against the council. You take and take but give very little back. Its not a lot to ask to improve the safety of the elderly.

    Posted anonymously at 12:14, Mon 24 June 2019

  • We are looking into this issue. You can check back here for further updates.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 13:56, Wed 26 June 2019

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