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Queens Drive Light 10 Right out side me house

Reported in the Street light fault category anonymously at 18:50, Sun 13 October 2019

Sent to Bath and North East Somerset Council 5 minutes later. Council ref: 1794721.

The light is out ! I have a grandson with autism and adhd that is petrified of the the dark now that it darker earlier it’s impossible for me to go out or come in went dark set in this mean we have to be back at 6 and soon will be 5 if this problem is not sorted !!!!!! I know that it as been reported by all the neighbour!!! Why is this not sorted !!!!

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Updates

  • This light is not working due to an underground cable fault. We have asked our contractors to attend as soon as they can to carry out repairs and to confirm a date for this. We shall provide a further update when known.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 10:59, Mon 14 October 2019

  • We can confirm that our contractors are due to attend next week ( week of 11th November) to carry out the necessary repair work and restore supply to the lights. We trust the lights will be on as normal after the work is complete.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 11:53, Fri 8 November 2019

  • This as still not been repaired!!! What is going on please could you let me know !!!

    Posted by Johanna callas at 13:58, Tue 10 December 2019

  • We are sorry for the delay with this repair. The latest information we have is that our contractors are due to attend this week to carry out the necessary work.

    Posted by Bath and North East Somerset Council at 11:59, Wed 11 December 2019

  • Please note we have chased our contractors again for confirmation if they are to attend to this repair. We are sorry for the delay in this work taking place. The report is now closed, further comments may not be monitored.

    State changed to: Internal referral

    Posted by Bath and North East Somerset Council at 10:25, Tuesday

This report is now closed to updates. You can make a new report in the same location.