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SEE Ref: 2325956 holes in the road that have now been reported 3 times.

Reported via desktop in the Potholes & road surface category anonymously at 19:26, Tue 24 November 2020

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2403813.

For the 3rd time (this issue has been reported and closed under refs 2282153 & 2325956). The report states under 2325956 'We've looked into this report but weren't able to find the issue when we visited the area. We've closed this report'. This is despite uploading a map to show the exact location of the road damage and photos to support it!. To avoid me having to raise this issue a 4th time please contact either Stonecrest House or Whitehall House to clarify the location of the damage. Thank you.

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Updates

  • Thank you for this report. We will review the details and carry out an inspection of the site if required.

    9 out of 10 Potholes & Road Surface reports are updated within 10 working days once we decide what action to take. To find out what we do and why it might take longer, please visit https://www.bathnes.gov.uk/ fmsroads

    If you have more information about the issue you can add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 19:26, Tue 24 November 2020

  • Photos to show the extent of the road damage. The map clearly indicates the area of the damaged road and the demarcation between BANES adopted highway and private land. The damage falls within the BANES adopted highway.

    Posted anonymously at 09:02, Wed 25 November 2020

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed. 4 out of 5 issues are updated within 30 working days.

    To find out what we do and why it might take longer, please visit https://www.bathnes.gov.uk/ fmsroads01

    We'll update this report when the contractor has completed their work.

    State changed to: Action scheduled

    Posted by Systems Team at 09:31, Thu 26 November 2020

  • Our contractor has now completed their work. If this issue reoccurs please log a new report.

    Thank you for using Fix My Street. Reporting issues like this online can help us deal with them more efficiently.

    To find out more about what we do, please visit https://www.bathnes.gov.uk/ fmsroads04

    State changed to: Fixed

    Posted by Systems Team at 14:56, Tue 8 December 2020

This report is now closed to updates. You can make a new report in the same location.