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Blocked inside drain

Reported via mobile in the Blocked drain: Blockage inside drain category anonymously at 16:36, Tue 29 December 2020

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2452359.

Blocked drain at top of hill

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  • Thank you for this report. We will review the details and carry out an inspection of the site if required.

    4 out of 5 Blocked Drain reports are updated within 5 working days once we decide what action to take. To find out what we do and why it might take longer, please visit fmsroads07

    If you have more information about the issue you can add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 16:36, Tue 29 December 2020

  • I have had an email to say that contractors have completed this work, this is not correct. Drain has not been touched.

    Posted anonymously at 09:36, Saturday 16 January 2021

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed. 4 out of 5 issues are updated within 26 working days.

    To find out what we do and why it might take longer, please visit fmsroads08

    We'll update this report when the contractor has completed their work.

    State changed to: Action scheduled

    Posted by Systems Team at 14:49, Monday 18 January 2021

  • Hello, just to reiterate the above automated response, Highways Service Support spoke with the Highway Inspector for this area and a job has definitely been logged with our contractors to help clear the drain. Neither ourselves or the Inspector emailed to say this had been fixed, it is unclear why you received an email saying contractors had completed works on a job they had only received recently, but we apologise for the confusion over this.

    You may check this report for future updates in regards to the works.

    Posted by Bath and North East Somerset Council at 17:03, Monday 18 January 2021

  • Our contractor has now completed their work. If this issue reoccurs please log a new report.

    Thank you for using Fix My Street. Reporting issues like this online can help us deal with them more efficiently.

    To find out more about what we do, please visit fmsroads04

    State changed to: Fixed

    Posted by Systems Team at 10:55, Friday 22 January 2021

This report is now closed to updates. You can make a new report in the same location.