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Six street lights out of the eight in Highfields are out

Reported via desktop in the Street light fault category anonymously at 19:37, Tuesday 19 January 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2489238.

Pole numbers of the faulty lights are 1,2,3,5,6,8

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Updates

  • Street still not working

    Posted anonymously at 10:51, Wednesday 20 January 2021

  • We've looked into this report and confirm there is a problem with the power supply to these lights. Western power have been informed and asked to attend and restore supply. We'll update this report once we receive feedback from them

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 11:38, Wednesday 20 January 2021

  • We can confirm that Western Power are unable to restore supply to the 6 faulty lights using the current supply arrangement.

    To overcome this issue the lights can be given their own individual power supplies, and we have instructed our contractors to liaise with Western Power to complete this work.

    After these changes the power supply will be more reliable and this type of fault should not occur again.

    We trust that Western Power and our contractors will plan the work and start as quickly as they can. We are sorry for any inconvenience caused by the lack of lighting in the area.

    Posted by Bath and North East Somerset Council at 16:22, Thursday 28 January 2021

  • Lights still out in Highfields !

    Posted anonymously at 11:45, Thursday 11 February 2021

  • Our contractors have been asked to liaise with Western Power and they will plan and organise this work for the earliest date they are available. We are sorry for the delay or any inconvenience caused by the lack of lighting. We will add further information here when known.

    Posted by Bath and North East Somerset Council at 17:18, Thursday 11 February 2021

  • Still open, via questionnaire, 21:51, Tuesday 16 February 2021

  • The new connection’s to the streetlights will be made W/C 1st March by Western Power Distribution. Excavations will take place on Sunday 28th Feb and reinstated on Saturday 8th March for the columns affected.

    We are sorry for any inconvenience caused by the lack of lighting and the delay in this work taking place. This is partly due to staffing issues surrounding the Covid pandemic and due to this being joint works in with WPD.

    Posted by Bath and North East Somerset Council at 14:30, Thursday 18 February 2021

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