No street lights in Calton Gardens
Reported via desktop in the Street light fault category anonymously at 13:55, Thursday 18 March 2021
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2617574.
About five street lights not working. Road is very dark and due to latest female safety concerns this should be a priority. Also light luminating steps between 20 and 21 Calton Gardens not working making it dangerous.
Our contractors have attended and confirmed an underground cable fault affecting several lights in Calton Gardens. They have been instructed to carry out the necessary repairs and will carry out this work as quickly as possible.
We are sorry for any inconvenience caused by the lack of lighting. Further updates can be added here when known.
State changed to: In progress
Posted by Bath and North East Somerset Council at 17:33, Thursday 18 March 2021
This was originally reported around 3rd March, not 18th, meaning that the lights have now been out around 3 weeks. It would be good to know what is happening
Posted anonymously at 22:56, Tuesday 23 March 2021
We apologise for the delay in attendance to this cable repair. We shall be requesting an update from our contractors on their attendance and when we have more information we shall add it to this report.
Posted by Bath and North East Somerset Council at 14:05, Wednesday 24 March 2021
While it was good to hear on 24 March that the Council was going to ask the Contractors what was happening, almost 2 weeks later still nothing has happened. It is now almost 6 weeks that Calton Gardens has been without lights. What is happening? Have the contractors confused the problem in Calton Gardens with that in Calton Walk, where they did fix some lights (there is often confusion between the two Caltons)? The fact is, after more than 5 weeks Calton Gardens remains in darkness.
Posted anonymously at 21:57, Monday 5 April 2021
Our contractors have confirmed today that work is due to take place to repair the damaged cable during the 19th-21st April. We apologise for the delay in attendance and hope the lights will be working as normal after the works are complete.
If there is any further information we shall add this here.
State changed to: Investigating
Posted by Bath and North East Somerset Council at 16:01, Tuesday 6 April 2021
Please be advised that there were unforeseen circumstances which stopped the work taking place last week as intended. All being well our contractors will be attending later this week on the 29th/ 30th. We are sorry for this delay. If we have any further information on this we shall add it here.
Posted by Bath and North East Somerset Council at 11:53, Monday 26 April 2021
The lights are still out. Two months! When will they be fixed?
Posted anonymously at 18:23, Wednesday 5 May 2021
We are sorry that this work is still not completed. Our contractors intend to undertake this work next week. We apologise for any inconvenience caused by this delay and will add further information here when known.
Posted by Bath and North East Somerset Council at 14:18, Thursday 6 May 2021
Unacceptable. No street lights in Calton Gardens for over 2mths. Safety has been compromised leaving many residents upset and anxious. How will Bathnes Council reassure and compensate the residents?
Posted anonymously at 08:34, Saturday 8 May 2021
We understand our contractors were on site yesterday and should have now completed their works. We apologise for the time this has taken and trust the lights are now working as normal.
This report is now closed but if there are further issues please log a new report.
To find out more about our street lighting please visit https://www.bathnes.gov.uk/ services/ streets-and-highway-maintenance/ lighting/ street-lighting
State changed to: Internal referral
Posted by Bath and North East Somerset Council at 14:01, Tuesday 11 May 2021
This report is now closed to updates. You can make a new report in the same location.