Fixed
All street light STILL not working in Orchard Road
Reported via mobile in the Street light fault category anonymously at 21:08, Fri 23 April 2021
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2688236.
I had confirmation today, 23rd April, to confirm that Western Power have fixed the cable fault. This however is not the case as all street lights are still out. This problem was first reported on 5th April which is nearly 3 weeks ago and the issue has still not been resolved. This is unacceptable to have a road in the pitch black for so long and the danger it is causing. Please can someone resolve this issue ASAP as 3 weeks is a unreasonable time to wait.
Updates
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We've looked into this report and are investigating the issue. We will update this report once we decide what action to take.
State changed to: Investigating
Posted by Bath and North East Somerset Council at 11:10, Mon 26 April 2021
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We are sorry that the lights are still not working. This fault has been referred to WPD again. We trust they will attend again shortly and we shall add further updates here as required.
State changed to: In progress
Posted by Bath and North East Somerset Council at 14:13, Mon 26 April 2021
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New WPD ref: 3961593
Posted by Bath and North East Somerset Council at 16:07, Tue 4 May 2021
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Light still not fixed.
Posted anonymously at 21:04, Tue 11 May 2021
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We are sorry for the delay in attendance. We have chased Western Power for their attendance to this fault. We shall add more information when known.
Posted by Bath and North East Somerset Council at 16:02, Thu 13 May 2021
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Western Power advise they will be on site today to locate the fault and their intention is to carry out repairs on Wednesday 19th May. We hope this information is of help and the lights will be working as normal after then.
Posted by Bath and North East Somerset Council at 14:52, Fri 14 May 2021
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Western Power advise us they resolved this issue on 19th May. We hope the lights are now working but If this issue reoccurs please log a new report.
Thank you for using Fix My Street. Reporting issues like this online can help us deal with them more efficiently.
State changed to: Fixed
Posted by Bath and North East Somerset Council at 16:34, Fri 21 May 2021
This report is now closed to updates from the public. You can make a new report in the same location.