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Light too bright facing property - Newlands Rd

Reported via desktop in the Street light fault category anonymously at 13:34, Friday 30 April 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2699833.

Follow on from report # - 2519135

Resident from # 11 Redlands Road advising that any adjustment made in Feb has not affected the light from filtering in directly to their property.

It remains too bright and invasive and shines too bright into the front facing bedrooms.

Requests another look and hoping for an alternative lamp to be considered.

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Updates

  • We've looked into this report and are investigating the issue. We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 15:53, Friday 30 April 2021

  • Can I please have an update on this issue. There is no hood on the lamp and it shines directly into my house, it’s very bright and affects our sleep ability even with black out blinds

    Posted anonymously at 13:47, Sunday 27 June 2021

  • We are very sorry for the delay in coming back too you in this matter. We shall come back to you shortly to confirm how we can help.

    Posted by Bath and North East Somerset Council at 09:20, Monday 28 June 2021

  • We've looked into this request and instructed out contractors to change the lantern and fit shields to the front and side of the lantern. We hope you will notice the difference afterwards.

    Our contractors will plan and carry out the work required but please note that the lantern is not in stock and can take up to 6 weeks to be delivered. We are sorry for the delay in this but trust our contractors will attend as soon as they can after delivery. We will add any further information here if required.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 16:42, Monday 28 June 2021

  • Can I please have an update? The last update said it should be around 6 weeks to be fixed and that was on 28th June.

    State changed to: Fixed

    Posted anonymously at 22:54, Thursday 19 August 2021

  • We are sorry for the delay in the work taking place to change the lantern and fit the shields. We now expect that our contractors will attend next week to do this. We've closed this report and trust once the work is completed this will be of benefit. We can add more information here if it is required. To find out more about our street lighting please visit https://www.bathnes.gov.uk/ services/ streets-and-highway-maintenance/ lighting/ street-lighting

    State changed to: Internal referral

    Posted by Bath and North East Somerset Council at 15:52, Friday 20 August 2021

This report is now closed to updates. You can make a new report in the same location.