Lights not working along New Road, Bathford
Reported via desktop in the Street light fault category anonymously at 10:17, Monday 10 May 2021
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2716105.
Moderated by Bath and North East Somerset Council at 16:14, Wednesday 30 June 2021
The light at the bottom of New Road was replaced on 19 April but the new one did not work that night. Workmen have visited on more than one occasion but that one and all the lights along New Road are still not working. I have reported this several times.
We've looked into this report and are investigating the issue. We will update this report with more information shortly.
State changed to: Investigating
Posted by Bath and North East Somerset Council at 11:16, Monday 10 May 2021
Further to our previous attendance on site, we suspect there is an underground cable fault affecting the lights in New Road and an order has been raised for investigation and repair. We apologise for any inconvenience caused by the lack of lighting and our contractors will attend again as soon as they are able
We shall add more information here when known.
Posted by Bath and North East Somerset Council at 12:14, Monday 10 May 2021
It's now a month since the problem began with the replacement of the light at the corner of New Road and Ashley Road. I have reported it on 4 previous occasions Refs 2683495, 2688722, 2693394 and 2716105.
Posted anonymously at 10:31, Monday 17 May 2021
We are waiting further information from our contractors about when they will be attending to this cable repair. We are sorry for the delay and will add further information here when known. Thank you for your patience in this matter.
Posted by Bath and North East Somerset Council at 12:49, Wednesday 19 May 2021
Our contractors will be on site on Friday 4th June to carry out the required repair works. We trust the lights will be working as normal after they have attended.
State changed to: Action scheduled
Posted by Bath and North East Somerset Council at 14:07, Tuesday 1 June 2021
In order to overcome the issues with the lighting in New Road we can confirm that instead of carrying out repairs to the existing old underground cables, we shall be carrying out more involved work to upgrade our lighting equipment. New columns will be installed and new power supplies provided. While this work may take slightly longer this will ultimately ensure the lighting is more reliable in the future. We are liaising with the Parish council about this work and it will be carried out as soon as possible. We can add more information here when available.
State changed to: In progress
Posted by Bath and North East Somerset Council at 16:42, Wednesday 30 June 2021
We understand the work to install the new lighting along New Road has been completed this week. We trust the new lighting will be working as normal but if there are any issues then please let us know.
This report is now closed. Thank you for using Fix My Street.
State changed to: Fixed
Posted by Bath and North East Somerset Council at 15:36, Friday 20 August 2021
This report is now closed to updates. You can make a new report in the same location.