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Lights still not fixed

Reported via mobile in the Street light fault category anonymously at 22:48, Tuesday 29 June 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2827972.

Was updated on 1st June that underground fault. Still nothing done. 2 lights out. Dangerous to cross the road where dropped kerbs are

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Updates

  • We have asked for more information as to when this work will be carried out. We'll update this report once we have more information.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 15:12, Wednesday 30 June 2021

  • Our contractors advise they hope to have a team working on cable repairs at the beginning of August. They are aware of residents concerns about the lack of lighting and will attend at the earliest opportunity. We are sorry for the delay and inconvenience caused by the lack of lighting. We shall add more information here when available.

    Posted by Bath and North East Somerset Council at 10:19, Thursday 15 July 2021

  • This has been going on for too long. Still no lights. Still pitch dark and personal safety of pedestrians and home owners at night.

    All we get is an update of an underground fault. Not good enough. Our council tax includes street lighting. This needs escalating higher up. Will be contacting relevent sources

    Posted anonymously at 10:37, Monday 9 August 2021

  • We are sorry for the delay in the repair of this fault and any inconvenience caused. We have asked our contractors for an update on this and will add more details here when available.

    Posted by Bath and North East Somerset Council at 14:33, Monday 9 August 2021

  • Still no lights. This is becoming a joke now. Winter is looming and darker nights

    Posted anonymously at 22:36, Thursday 23 September 2021

  • We can confirm that our contractors are planning to attend next week and carry our repairs or provide feedback if further work is required. We are sorry for the delay in this work taking place. We can add more information here as required.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 14:06, Tuesday 5 October 2021

  • We are sorry the fault here was not repaired last week. We can confirm our contractors are planning to attend this week instead and we apologise for this extra delay. We shall add more information here if required.

    Posted by Bath and North East Somerset Council at 15:49, Monday 18 October 2021

  • Light was fixed for 4hrs and has gone out again overnight. Still fault exists with this light

    Posted anonymously at 13:38, Thursday 21 October 2021

  • Thank you for this information. Our contractors have been advised there is still an issue here and they will be re-attending.

    Posted by Bath and North East Somerset Council at 14:39, Thursday 21 October 2021

  • We are sorry if the repairs here we not finished as intended last week and for the further delay. We shall and more information here about the repairs when known.

    Posted by Bath and North East Somerset Council at 10:23, Thursday 28 October 2021

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