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Blocked drains on Coronation Avenue

Reported via desktop in the Blocked drain: Blockage inside drain category anonymously at 15:23, Monday 2 August 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 2908776.

Report No: 2374989 was reported in Dec 2020 advising of blocked drains on this road, report closed and work scheduled - nothing has been done though, drains still blocked 7 months later.

Report No:2907630 reported today, showing the same problem as 7 months ago, same response?

Why are the reports closed when the problem is ongoing? What date is work planned to un block these drains? Would be grateful if someone could clarify please.

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Updates

  • Thank you for this report. We will review the details and carry out an inspection of the site if required.

    4 out of 5 Blocked Drain reports are updated within 5 working days once we decide what action to take. To find out what we do and why it might take longer, please visit https://www.bathnes.gov.uk/ fmsroads07

    If you have more information about the issue you can add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 15:23, Monday 2 August 2021

  • We've looked into this report and are investigating the issue.
    We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Systems Team at 15:45, Tuesday 10 August 2021

  • Thank you for your report. Highway gullies and their immediate pipe connection are emptied and cleansed as part of a proactive maintenance programme. Reactive cleansing of highway drainage will be prioritised on the risk of flooding of residential or commercial property, or if it is presenting a hazard to road users. Blockages within the drain itself will be cleared by our maintenance contractor using specialist equipment. During periods of excessive rainfall, some drainage and flooding issues are more likely to occur and will clear naturally over time. The gullies along Coronation Avenue have just been cleaned on cycle (last week). Some gullies will require a return visit due to parked cars - This will be rearranged in due course.

    State changed to: Closed

    Posted by Bath and North East Somerset Council at 15:51, Tuesday 10 August 2021

This report is now closed to updates. You can make a new report in the same location.