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Hermitage Road Two street lights at beginning of road are out of action

Reported via desktop in the Street light fault category anonymously at 10:43, Thu 7 October 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3047429.

Moderated by Bath and North East Somerset Council at 11:23, Thu 7 October 2021

With two street lights out of action our cul de sac (Hermitage Road) is very dark and consequently not safe for people to walk down especially now the evenings are drawing in. Would be very grateful if you could send someone to inspect as soon as possible.

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Updates

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed or provide feedback

    We've closed this report but can add further comments if needs be. To find out more about our street lighting please visit https://www.bathnes.gov.uk/ services/ streets-and-highway-maintenance/ lighting/ street-lighting

    State changed to: Internal referral

    Posted by Bath and North East Somerset Council at 11:24, Thu 7 October 2021

  • Our contractors have attended and confirmed there is a possible underground cable fault affecting these lights. We will look into this matter further and instruct our contractors to carry out the necessary repairs. We are sorry for any inconvenience caused by the lack of lighting and will add further information here when known.

    Posted by Bath and North East Somerset Council at 16:32, Tue 12 October 2021

  • We are sorry that we cannot yet confirm when this cable fault will be repaired and apologise for any inconvenience caused by the lack of lighting. We shall add more information here in due course about the works,

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 13:49, Thu 28 October 2021

  • We can confirm that work in Hermitage Road is planned for this week. We apologise for the time this has taken and hope that the lights will be working as normal shortly. We can add further information here as needs required.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 12:33, Mon 20 June 2022

  • We can confirm our contractors have recently attended and it seems the cable repair we hoped for may not be to best solution to get these lights working again, We are currently discussing their findings with them and will add more information here when known. We are sorry this is taking longer then expected.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 10:28, Wed 10 August 2022

  • We can confirm that our contractors are due to carry out further investigations over the next few days. We are sorry for the delay and shall add further information here when known.

    Posted by Bath and North East Somerset Council at 08:48, Fri 21 October 2022

  • After our recent investigations we confirm that a new cable needs to be installed for the lights in Hermitage Road. This will be installed from light 10 Sion Road across to Hermitage Road. Instructions have been issued for this works to be undertaken as soon as possible. We are sorry for the delay and shall add further information here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 14:19, Thu 27 October 2022

  • We are sorry for the delay in this work taking place. We have followed this up with our contractors and asked them to undertake this work as soon as they can next year. We shall add further information here when known.

    Posted by Bath and North East Somerset Council at 14:55, Wed 21 December 2022

  • We understand that following our works on site these lights on Hermitage Road are now working. If this is not the case or there are further issues we request that you log a new report.

    This report is now closed. Thank you for using Fix My Street.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 16:33, Tuesday

This report is now closed to updates. You can make a new report in the same location.