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Hermitage Road Two street lights at beginning of road are out of action

Reported via desktop in the Street light fault category anonymously at 10:43, Thursday 7 October 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3047429.

Moderated by Bath and North East Somerset Council at 11:23, Thursday 7 October 2021

With two street lights out of action our cul de sac (Hermitage Road) is very dark and consequently not safe for people to walk down especially now the evenings are drawing in. Would be very grateful if you could send someone to inspect as soon as possible.

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Updates

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed or provide feedback

    We've closed this report but can add further comments if needs be. To find out more about our street lighting please visit https://www.bathnes.gov.uk/ services/ streets-and-highway-maintenance/ lighting/ street-lighting

    State changed to: Internal referral

    Posted by Bath and North East Somerset Council at 11:24, Thursday 7 October 2021

  • Our contractors have attended and confirmed there is a possible underground cable fault affecting these lights. We will look into this matter further and instruct our contractors to carry out the necessary repairs. We are sorry for any inconvenience caused by the lack of lighting and will add further information here when known.

    Posted by Bath and North East Somerset Council at 16:32, Tuesday 12 October 2021

  • We are sorry that we cannot yet confirm when this cable fault will be repaired and apologise for any inconvenience caused by the lack of lighting. We shall add more information here in due course about the works,

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 13:49, Thursday 28 October 2021

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