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Issues with new railing affecting accessibility

Reported via mobile in the Obstruction on road or pavement category anonymously at 10:37, Sun 10 October 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3052631.

It was previously reported on 21st April that the railings outside our house had been broken and the top pole had come off.

Rather than fixing the railing, last week (The first week of October, I.e. over five months later) a new railing has been fitted in front of the old one (which does not match and also severely minimises the width of the pavement). I have a disabled parent and the width of the pavement is now below standard protocol and is also difficult for push chairs. The work has also not been completed to a good standard as the railings are also heavily marked (covered in scrapes and knocks). It is frustrating to have waited more than six months and have submitted multiple reports on this site to now be left with this.

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Updates

  • Thank you for your report, it will be reviewed by the appropriate team.

    State changed to: In progress

    Posted by Systems Team at 10:37, Sun 10 October 2021

  • We have looked into this issue and the appropriate action has been scheduled for future works.You can check back here for further updates.

    State changed to: Action scheduled

    Posted by Systems Team at 13:12, Mon 11 October 2021

  • Still open, via questionnaire, 17:35, Sun 7 November 2021

  • Still no update on this two months later

    Posted anonymously at 18:34, Sun 5 December 2021
    Still open, via questionnaire

  • Still open, via questionnaire, 10:00, Monday 3 January 2022

  • Still open, via questionnaire, 10:32, Monday 31 January 2022

  • Still open, via questionnaire, 10:11, Tuesday 1 March 2022

  • Still open, via questionnaire, 18:06, Tuesday 29 March 2022

  • Still open, via questionnaire, 21:12, Tuesday 26 April 2022

  • Still no update on this 10 months later?

    Posted anonymously at 07:08, Wednesday 25 May 2022
    Still open, via questionnaire

  • Still open, via questionnaire, 12:05, Wednesday 22 June 2022

  • We have resolved this issue. If this issue reoccurs please log a new report.

    Thank you for using Fix My Street. Reporting issues like this online can help us deal with them more efficiently.

    State changed to: Fixed

    Posted by Systems Team at 14:18, Tuesday 20 September 2022

This report is now closed to updates. You can make a new report in the same location.