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Issues with new railing affecting accessibility

Reported via mobile in the Obstruction on road or pavement category anonymously at 10:37, Sunday 10 October 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3052631.

It was previously reported on 21st April that the railings outside our house had been broken and the top pole had come off.

Rather than fixing the railing, last week (The first week of October, I.e. over five months later) a new railing has been fitted in front of the old one (which does not match and also severely minimises the width of the pavement). I have a disabled parent and the width of the pavement is now below standard protocol and is also difficult for push chairs. The work has also not been completed to a good standard as the railings are also heavily marked (covered in scrapes and knocks). It is frustrating to have waited more than six months and have submitted multiple reports on this site to now be left with this.

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Updates

  • Thank you for your report, it will be reviewed by the appropriate team.

    State changed to: In progress

    Posted by Systems Team at 10:37, Sunday 10 October 2021

  • We have looked into this issue and the appropriate action has been scheduled for future works.You can check back here for further updates.

    State changed to: Action scheduled

    Posted by Systems Team at 13:12, Monday 11 October 2021

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