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Street light removed, not replaced Norfolk Buildings

Reported via desktop in the Street light fault category anonymously at 11:31, Wed 17 November 2021

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3128595.

Moderated by Bath and North East Somerset Council at 10:29, Thu 18 November 2021

One of the 3 street lights in Norfolk Buildings was removed on 12/11/21 and has not been replaced. It is nowextremely dark in half the street nos 1-6. Can you tell me what is happening please?

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  • We apologise that light number 1 has been removed and not yet replaced. Unfortunately, given the close proximity of cellars, further assessment needs to be made before the installation of the new column. . This will ensure that the new column is installed in the best way possible with the correct equipment. We hope there will not be too much delay and shall add further updates here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 11:04, Thu 18 November 2021

  • Very dangerous without a street light ,I can't see to get my key into lock!! A neighbour has fallen over, an electric scooter had an accident as couldn't see a pothole and a few loud drunks are now hanging around,this is not acceptable.

    Posted anonymously at 21:06, Thu 25 November 2021

  • We are very sorry for the inconvenience caused the the delay in completing these works. We can confirm that our contractors plan to be site to carry on with their works the week commencing 13th December.

    We trust that after their attendance the light will work as normal. If needs be we will add further information here.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 12:08, Wed 1 December 2021

  • No sign of your contractors this week, which was the scheduled date. It is extremely dark and residents are reduced to using torches to move around. Can you please reassure me / residents that we will not be in this dangerous state over Christmas?

    Posted anonymously at 09:38, Fri 17 December 2021

  • We are very sorry for the delay in this work taking place. Unfortunately due to a non standard item being required to aid in installation of the column, our contractors have had to wait longer than expected for the part from their suppliers Our contractors are aware of the need to undertake this work as soon as they can and regret this has not happened before Christmas. We are very sorry for inconvenience caused and will add more information here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 10:20, Mon 20 December 2021

  • Please let us know when a new street light will be installed, the end of the street is in complete darkness and very dangerous, why was the old one not put back when the contractors new there was a problem?

    Posted anonymously at 09:15, Thu 30 December 2021

  • We understand that work to install this new column should be taking place this week. We will add further information here if that is not the case.

    Posted by Bath and North East Somerset Council at 11:53, Wednesday 5 January 2022

  • We understand that the new column has now been installed and should be working. This report is now closed. To find out more about our street lighting please visit services/ streets-and-highway-maintenance/ lighting/ street-lighting

    State changed to: Internal referral

    Posted by Bath and North East Somerset Council at 14:52, Friday 7 January 2022

This report is now closed to updates. You can make a new report in the same location.