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Walking down heading to the shops and fell in this hole on the pavement

Reported via desktop in the Potholes & road surface category anonymously at 19:45, Mon 3 January 2022

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3213147.

There is a deep hole on the pavement which can easily be missed, I fell flat on my stomach, twisted my ankle, grazed my hands and knees, tore my coat and ruined / scratched my designer leather handbag. This can be very dangerous if an old person falls there as can easily result in broken bones or falling flat on their face as there is nothing to hold on to.

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  • Thank you for this report. We will review the details and carry out an inspection of the site if required.

    9 out of 10 Potholes & Road Surface reports are updated within 10 working days once we decide what action to take. To find out what we do and why it might take longer, please visit fmsroads

    If you have more information about the issue you can add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 19:46, Mon 3 January 2022

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed. 4 out of 5 issues are updated within 30 working days.

    To find out what we do and why it might take longer, please visit fmsroads01

    We'll update this report when the contractor has completed their work.

    State changed to: Action scheduled

    Posted by Systems Team at 12:33, Wed 5 January 2022

  • I m afraid this is not good enough! No apologies, nothing! I have been suffering from my bruises for the whole of last week and all you can offer is “30 days SLA” to fix the hole!!! How many other people can get injured again because of your negligence?? Expect to hear from my solicitor.

    Posted anonymously at 21:07, Sun 9 January 2022

  • We have now closed this report. If you disagree with this decision, please raise a new report. Please include your previous reference number and an explanation of why you wish the report to be reopened.

    State changed to: Closed

    Posted by Systems Team at 10:33, Friday 13 January 2023

This report is now closed to updates. You can make a new report in the same location.