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Drains are blocked causing flooding of my porch, pavement, and road

Reported via desktop in the Blocked drain: Blockage inside drain category anonymously at 16:31, Thu 18 August 2022

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3764794.

Baines Council have been out before and tried to rod the drain under the road, they informed me and showed me that half way under the road it is completely blocked. They explained that the previous road workers at some point had cut through the road causing the collapse of the drain. When this was filled in they just tarmacked over the lot meaning all water on the hedge side cannot drain, it can only cross the road in to another drain outside my house. (Hence a dangerous river forms above/crossing the road) This drain cannot cope and every time it rains, it floods the road, pavement and my porch. I am now having to employ a painter to repaint my porch as the red water from the flooding has stained my house!! I want this rectified as It is dangerous the public and road users, let alone costing me money which I hope Baines council will offer to pay? Overall the drains have been flooding for over 4 years now and each time I complain, one lorry comes and clears the drain but this clearly will not resolve the problem. I hope that further action will not be needed after this email being sent.

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  • Thank you for this report. We will review the details and carry out an inspection of the site if required.

    4 out of 5 Blocked Drain reports are updated within 5 working days once we decide what action to take. To find out what we do and why it might take longer, please visit fmsroads07

    If you have more information about the issue you can add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 16:31, Thu 18 August 2022

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed. 4 out of 5 issues are updated within 26 working days.

    To find out what we do and why it might take longer, please visit fmsroads08

    We'll update this report when the contractor has completed their work.

    State changed to: Action scheduled

    Posted by Systems Team at 15:31, Wed 21 December 2022

  • Thank you for your report. After investigating, we have concluded that your issue does not require immediate attention. However, we have included this issue in our plans for future works.

    This means that your issue will be resolved during routine works scheduled for the area. We have now closed your report, but please visit our website to find out what we do and how we make our decisions how-we-deal-problems-road-network

    State changed to: Internal referral

    Posted by Systems Team at 16:22, Tuesday 2 May 2023

This report is now closed to updates. You can make a new report in the same location.