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New improvements to road and kirb outside travel agents

Reported via mobile in the Dangerous road surface (including ice, mud, spillage or debris) category anonymously at 08:19, Tuesday 30 August 2022

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3788972.

My mother had a fall outside the travel agents due to the uneven raised kirbs along keynsham High Street. As a result she has been bed bound for over a week. She has been taken into hospital by ambulance since. Over 1 week later and she's not recovered. We have several eye witnesses to the incident and one claims that she was the 5th that day to fall in that very spot! The whole subject of "improvements " on Keynsham High Street has gone viral on social media due to so many people sharing similar stories. Knowing that my mother isn't an isolated case? We will be seeking advice about this to take further. However thought it was fair to bring it to your attention first.

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Updates

  • Thank you for your report, it will be reviewed by the appropriate team.

    State changed to: In progress

    Posted by Systems Team at 08:19, Tuesday 30 August 2022

  • We've looked into this report and are investigating the issue.
    We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Systems Team at 08:53, Friday 16 September 2022

  • Thank you for your report, it will be reviewed by the appropriate team.

    State changed to: In progress

    Posted by Systems Team at 08:54, Friday 16 September 2022

  • We've looked into this report and are investigating the issue.
    We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Systems Team at 13:57, Friday 14 October 2022

  • Thank you for bringing this matter to our attention. It’s has reviewed by the relevant teams and your report will be included in the Stage 4 Road Safety Audit

    State changed to: Closed

    Posted by Bath and North East Somerset Council at 14:10, Friday 14 October 2022

This report is now closed to updates. You can make a new report in the same location.