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High pavement steps to road outside 234 and 236 Haycombe Drive Whiteway BA2 1PR

Reported via mobile in the Railings, bollard, & post damage category by Mr Steven Crooks at 10:36, Mon 24 October 2022

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3910055.

The handrail had previously been damaged by vandalism or by vehicle impact ? The Council took away the broken handrail. Now there is a single dangerous post ! Should anyone be impaled on it. Also there is no handrail to help the elderly or impaired use the steps. Please replace a new handrail and remove the dangerous post.

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  • Thank you for this report. We will review the details and carry out an inspection of the site if required.

    State changed to: In progress

    Posted by Systems Team at 10:36, Mon 24 October 2022

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed. 4 out of 5 issues are updated within 24 working days.

    To find out what we do and why it might take longer, please visit fmsroads16

    We'll update this report when the contractor has completed their work.

    State changed to: Action scheduled

    Posted by Systems Team at 13:21, Tue 1 November 2022

  • Still open, via questionnaire, 06:01, Tue 22 November 2022

  • Still open, via questionnaire, 06:50, Tue 20 December 2022

  • You said that last time all the contractors did was take some broken parts from this handrail too make 2 handrails on the steps a hundred yards along the road !! So now we have one set of steps with TWO handrails ? And one set of steps with a single dangerous post !! Ridiculous!!!!!

    Posted by STEVEN STEWART CROOKS at 06:58, Tue 20 December 2022

  • ‘We’ve recently performed a cleansing exercise in our system to close down all outstanding jobs that were completed some time ago. This closure is for reference only and you do not need to do anything’.

    State changed to: Fixed

    Posted by Systems Team at 10:42, Wednesday 31 May 2023
    Moderated by Bath and North East Somerset Council at 11:13, Wednesday 31 May 2023

This report is now closed to updates. You can make a new report in the same location.