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Drain blocked, water coming out of gulley

Reported via desktop in the Blocked drain: Blockage inside drain category anonymously at 12:06, Wed 23 November 2022

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 3986805.

Water is coming up out of the road gulley by Whitecross Farm on East side of Bristol Road and running along verge to gulley by Thanet

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Updates

  • Thank you for this report. We will review the details and carry out an inspection of the site if required.

    4 out of 5 Blocked Drain reports are updated within 5 working days once we decide what action to take. To find out what we do and why it might take longer, please visit https://www.bathnes.gov.uk/ fmsroads07

    If you have more information about the issue you can add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 12:06, Wed 23 November 2022

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed. 4 out of 5 issues are updated within 26 working days.

    To find out what we do and why it might take longer, please visit https://www.bathnes.gov.uk/ fmsroads08

    We'll update this report when the contractor has completed their work.

    State changed to: Action scheduled

    Posted by Systems Team at 12:14, Thu 15 December 2022

  • Inspected 20th Dec: Gullies outside Rose Cottage, Whitecross House, Whitecross Farm and Stratford House were all over-topped and the stream of water past Whitecross Farm was very big. Your contractors visited 20th December and showed me probable damage to drain pipes caused by fibre trench. Water was bubbling upwards out of the carriageway.

    Posted anonymously at 09:18, Wed 21 December 2022

  • Still open, via questionnaire, 12:51, Wed 21 December 2022

  • Still open, via questionnaire, 13:14, Wed 18 January 2023

  • Still open, via questionnaire, 15:47, Wed 15 February 2023

  • Still open, via questionnaire, 18:57, Wed 15 March 2023

  • Still open, via questionnaire, 11:33, Sun 16 April 2023

  • Still open, via questionnaire, 12:44, Sun 14 May 2023

  • Still open, via questionnaire, 16:56, Sun 11 June 2023

  • ‘We’ve recently performed a cleansing exercise in our system to close down all outstanding jobs that were completed some time ago. This closure is for reference only and you do not need to do anything’.

    State changed to: Fixed

    Posted by Systems Team at 11:26, Mon 26 June 2023
    Moderated by Bath and North East Somerset Council at 11:31, Mon 26 June 2023

  • The operatives cleaning gulleys themselves identified and showed me indications of more significant problems. It was clearly evident that the drain run itself is leaking when at capacity- water was bubbling out of the road surface on the line of the fibre optic cable trench.

    State changed to: Open

    Posted anonymously at 19:16, Sun 9 July 2023
    Still open, via questionnaire

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