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Eagle Park, Street light 124 not working outside 9 Eagle Park

Reported via desktop in the Street light fault category anonymously at 12:05, Wed 4 January 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4085188.

Moderated by Bath and North East Somerset Council at 09:04, Thu 5 January 2023

This was reported some weeks ago. Someone came to look at it but apparently could not fix it. Since then, the top of the road has been really dark.

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Updates

  • We suspect this light has been affected by underground cable damage. Our contractors have been instructed to investigate and repair and we await confirmation on when they will attend. We are sorry for the delay and will add further information here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 09:06, Thu 5 January 2023

  • We await confirmation of when this work might be undertake and will add further information here when known.

    Posted by Bath and North East Somerset Council at 12:48, Thu 19 January 2023

  • We confirm our fault finding team and engineers are programmed to attend to our cable repairs during the 20th, 21st,and 22nd February. We apologise this has taken some time and trust the lights will be working as normal after attendance on one of those days. We can add further information here as needs be.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 10:29, Wed 1 February 2023

  • No street lights working in Eagle Park

    Posted anonymously at 22:18, Sun 5 March 2023

  • We are sorry the work to repair the damaged cable affecting these lights has not yet taken place. We await confirmation from our contractors when this work will start and shall add this information here when known. We are sorry for any inconvenience caused.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 10:00, Mon 6 March 2023

  • Resident has called to inform that all the lights on Eagle Park are not working, and only two lights on Eagle Road are working, all the other lights aren't working on Eagle Road and Eagle Park. Please could you take a look into this?

    Posted by Bath and North East Somerset Council at 12:09, Wed 8 March 2023

  • We have asked our contractors for a further update on when this cable repair might be carried out and shall add this information here when known. We are sorry for the delay.

    Posted by Bath and North East Somerset Council at 10:53, Wed 22 March 2023

  • Now end April, we have been without street lights now for 4 months. Surely this problem can be fixed soon.

    Posted by Rex Moody at 15:38, Tue 25 April 2023

  • This work is planned for next week and we hope the lights will be working as normal after attendance. We are sorry for the delay and shall add further information here when known.

    Posted by Bath and North East Somerset Council at 16:21, Tue 25 April 2023

  • This problem has been going on since January!.

    Posted anonymously at 15:32, Sun 28 May 2023

  • Our contractors have carried out some work to correct to cable issues in Eagle Park and we understand that all lights are working now apart from light 124 outside house 9. This light requires its own supply and we shall be changing the column and providing the new supply shortly. We estimate this work will take place in the next 3-4 weeks. We are sorry for the further delay and shall add further information here when known..

    Posted by Bath and North East Somerset Council at 11:53, Thu 1 June 2023

  • We can confirm this work is planned for next week. We trust the light will be working as normal after works are complete.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 13:24, Fri 7 July 2023

  • We understand that repairs are now complete and the light should be working as normal. This report is now closed but if there are further issues then please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 12:26, Thu 20 July 2023

This report is now closed to updates from the public. You can make a new report in the same location.