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Street lights out on Dragons Hilll Gardens & Court

Reported via mobile in the Street light fault category anonymously at 17:22, Thursday 19 January 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4150429.

My previous post was closed this morning as you said the lights had been fixed. However for the 9th night in a row we are in complete darkness. This is unacceptable.

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Updates

  • We thank you for this information and are sorry the lights are still not working. As mentioned yesterday this indicates there is a fault with the power supply and this issue has now been referred to National Grid so they can investigate and repair the fault on their network.

    Details have been passed to them this morning, advising the number of lights affected and residents’ concerns, and we trust they will attend as soon as possible. We are sorry for any inconvenience. More information shall be added here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 10:30, Friday 20 January 2023

  • Still no lights in Dragons Hill Gardens and Court. Are we going to get a refund on our Council tax? As it seems unacceptable that with the number of elderly people living in Dragons Hill Court especially that this matter has not been resolved . An accident waiting to happen!!!

    Posted anonymously at 18:05, Tuesday

  • I saw a National Grid van drive along the affected streets today but I didn’t see it stop. Not surprisingly this drive past didn’t fix the lights!!

    Posted anonymously at 20:25, Tuesday

  • We confirm that National Grid and our contractors are due on site this morning and we await their feedback after attendance. We are sorry for the delay.

    Posted by Bath and North East Somerset Council at 08:52, Wednesday

  • We are aware that National Grid attended yesterday, but we note the lights were still out when we checked at 6pm last night. National Grid have been informed of this and their investigations are ongoing. We await their feedback on re-attendance

    Posted by Bath and North East Somerset Council at 09:18, Thursday

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