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Lights 395 - 397 Frome Road outside no 1 Orchid Way Writhlington out both on road and on the estate side

Reported via mobile in the Street light fault category anonymously at 22:05, Wednesday 8 February 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4216232.

Moderated by Bath and North East Somerset Council at 09:08, Thursday 9 February 2023

These lights have been out for several months

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Updates

  • We confirm these lights are not working due to an underground cable fault. Our fault finding team and engineers are programmed to attend to our cable repairs during the 20th, 21st,and 22nd February. We apologise this has taken some time and trust the lights will be working as normal after attendance on one of those days.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 09:11, Thursday 9 February 2023

  • Update 23.2.2023 no work has been carried out and lights still not working

    Posted anonymously at 19:16, Wednesday 22 February 2023

  • We are sorry for the delay in this work taking place and shall follow this up with our contractors and add further information here.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 11:47, Thursday 23 February 2023

  • We can confirm that our works are now planned for week commencing March 13th. We are sorry for the delay in this work taking place.

    Posted by Bath and North East Somerset Council at 17:25, Monday 27 February 2023

  • Hi, Thanks for the updates but these lights are still not working.

    Posted anonymously at 13:10, Monday 27 March 2023

  • Hi, Thanks for the updates but these lights are still not working.

    Posted anonymously at 13:40, Monday 27 March 2023

  • 27th March. Still not working

    Posted anonymously at 14:06, Monday 27 March 2023

  • We are sorry this work did not take place as expected in March. We are now waiting on a revised date from our contractors and shall add this here when known.

    Posted by Bath and North East Somerset Council at 09:42, Tuesday 28 March 2023

  • We can confirm that this work is planned for the week of April 17th and hope that the lights will be working as normal after attendance.

    We shall add further information here when known.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 09:40, Thursday 13 April 2023

  • We understand this work is complete and the lights should be working as normal. This report is now closed but if there are further issues then please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 11:15, Wednesday 26 April 2023

This report is now closed to updates. You can make a new report in the same location.