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004 Summer Lane, Combe Down out. Lamp out attached to the the building of Quarry Vale Cottages as you walk between the houses from Summer Lane to Church Road, bottom of the steps - v

Reported via desktop in the Street light fault category by John Moore at 13:49, Tue 21 February 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4251924.

Moderated by Bath and North East Somerset Council at 15:53, Fri 24 February 2023

The light has failed again (!), the bulb having been replaced recently. It is a serious safety issue as the (heavily-worn), steep, stone steps are in complete darkness without this lamp working. The light needs more serious attention. For the bulb to fail so soon - partic. if an LED - suggests the light fitting itself may need replacement. A new control box was fitted when the bulb was last replaced so there should be no reason for thelamp to fail so soon. Please give it the attention it deserves..

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Updates

  • We've looked into this report and passed the details on to our contractor. They will plan and carry out any work needed.

    We've closed this report but can add further information as required.

    To find out more about our street lighting please visit https://www.bathnes.gov.uk/ services/ streets-and-highway-maintenance/ lighting/ street-lighting

    State changed to: Internal referral

    Posted by Bath and North East Somerset Council at 11:02, Wed 22 February 2023

  • We can confirm that work here is ongoing and we hope to restore connection to this lantern again soon. We are sorry for any inconvenience caused and shall add further information here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 16:02, Fri 24 February 2023

  • We anticipate our contractors will be attending to this equipment next week and hope the light will be working as normal afterwards. We await their attendance and feedback in this matter and shall add further information here when known.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 16:29, Tue 4 April 2023

  • This light is still not working. It seemed to be working until the new junction box was fitted but reading back through previous report it seems the box was an attempt to stop the lamp failing. It would be great to have it back working. Thank you.

    Posted anonymously at 13:36, Wed 26 April 2023

  • We anticipate that this work should be competed by the end of September.

    We shall add further information here if needs be.

    To find out more about our street lighting please visit https://www.bathnes.gov.uk/ services/ streets-and-highway-maintenance/ lighting/ street-lighting

    Posted by Bath and North East Somerset Council at 15:37, Mon 21 August 2023

  • We understand that repairs are now complete and the light should be working as normal. This report is now closed but if there are further issues then please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 10:04, Fri 20 October 2023

This report is now closed to updates from the public. You can make a new report in the same location.