Potholes

Updates

• Thank you for your report. We will review the details you submitted and will inspect the site if necessary.
  
  We respond to 9 out of 10 reports of potholes and road surface issues within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why in some cases it can take longer than you might expect. https://www.bathnes.gov.uk/ fmsroads

  You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

  State changed to: In progress

  Posted by Systems Team at 10:53, Saturday 18 March 2023

• Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 30 working days, once we have decided on the best course of action.

  You can visit our website to find out what we do and why it can take longer than you might expect.https://www.bathnes.gov.uk/ fmsroads

  State changed to: Action scheduled

  Posted by Systems Team at 12:26, Monday 20 March 2023

• We are pleased to say that we have now resolved your issue. If this issue reoccurs, please log a new report. You can visit our website to find out more about what we do. Thank you for using Fix My Street, your online reporting helps us deal with problems more efficiently, while keeping you informed. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

  State changed to: Fixed

  Posted by Systems Team at 14:24, Monday 7 August 2023

• ‘We’ve recently performed a cleansing exercise in our system to close down all outstanding jobs that were completed some time ago. This closure is for reference only and you do not need to do anything’.

  State changed to: Closed

  Posted by Bath and North East Somerset Council at 14:27, Monday 7 August 2023