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Loose step

Reported via Android in the Pavement damage category anonymously at 20:30, Thu 18 May 2023

Sent to Bath and North East Somerset Council 5 days, 17 hours, 49 minutes later. Council ref: 4571660.

There is a loose step in the flight of stairs between Whiteway Road and the grassy area leading up to the Roundhill (see photo).

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Updates

  • Pleased that somebody else had reported this. This step felt very loose last night (20/05/2023)..

    Posted anonymously at 13:33, Sun 21 May 2023

  • We've passed this report to another team in the council. They will carry out any further work needed. Sometimes it can take a little longer as a result.

    We'll update this report once we've decide what action to take.

    Posted by Bath and North East Somerset Council at 10:58, Mon 22 May 2023

  • We've passed this report to another team in the council. They will carry out any further work needed. Sometimes it can take a little longer as a result.

    We'll update this report once we've decide what action to take.

    State changed to: Internal referral

    Posted by Bath and North East Somerset Council at 11:00, Mon 22 May 2023

  • We've passed this report to another team in the council. They will carry out any further work needed. Sometimes it can take a little longer as a result.

    We'll update this report once we've decide what action to take.

    Category changed from ‘Play area safety issue’ to ‘Damage to pavement’

    Posted by Bath and North East Somerset Council at 11:21, Mon 22 May 2023

  • We've passed this report to another team in the council. They will carry out any further work needed. Sometimes it can take a little longer as a result.

    We'll update this report once we've decide what action to take.

    State changed to: Open

    Posted by Bath and North East Somerset Council at 14:19, Wed 24 May 2023

  • Thank you for this report. We will review the details and carry out an inspection of the site if required.

    9 out of 10 Pavement Damage reports are updated within 10 working days once we decide what action to take. To find out what we do and why it might take longer, please visit https://www.bathnes.gov.uk/ fmsroads06

    If you have more information about the issue you can add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 14:19, Wed 24 May 2023

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 30 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 12:36, Fri 26 May 2023

  • Thank you for your report. After investigating, we have concluded that your issue does not require immediate attention. However, we have included this issue in our plans for future works.

    This means that your issue will be resolved during routine works scheduled for the area. We have now closed your report, but please visit our website to find out what we do and how we make our decisions https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Internal referral

    Posted by Systems Team at 12:38, Fri 26 May 2023

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 30 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 10:09, Tue 30 May 2023

  • Our contractor has now completed their work. If this issue reoccurs please log a new report.

    Thank you for using Fix My Street. Reporting issues like this online can help us deal with them more efficiently.

    To find out more about what we do, please visit https://www.bathnes.gov.uk/ fmsroads04

    State changed to: Fixed

    Posted by Systems Team at 12:08, Tue 6 June 2023

This report is now closed to updates from the public. You can make a new report in the same location.