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7 Month Wait

Reported via mobile in the Potholes & road surface category anonymously at 21:04, Sun 21 May 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4580235.

I have already reported the issue over 7 months ago & you have confirmed the potholes would be sorted back in November 22. I was told end of March . Please can you confirm when the potholes will be fixed.

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  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    We respond to 9 out of 10 reports of potholes and road surface issues within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why in some cases it can take longer than you might expect. how-we-deal-problems-road-network

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 21:04, Sun 21 May 2023

  • We've looked into this report and are investigating the issue.
    We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Systems Team at 15:22, Mon 22 May 2023

  • We are now dealing with this issue. You can check back here for further updates.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 15:23, Mon 22 May 2023

  • Please could I get an update on this issue you confirmed would be addressed over 2 months ago.

    Posted by Mark Griffiths at 06:02, Wed 31 May 2023

  • Please could we have an update on this issue that was reported previously - this potentially affects a lot of people living in the vicinity: when large vehicles hit this area of the road (per the photo), vibrations can be felt in houses quite some way down the road.

    Posted anonymously at 11:30, Thu 13 July 2023

  • You confirmed nearly a year ago you would fill in the potholes , yet still no action. Can we please get an update . And please don’t close this case without resolution , I have raised endless cases now & they keep getting closed with no action being taken.

    Posted anonymously at 13:27, Thu 13 July 2023

  • Looks like the potholes have been repaired last night - thank you!

    Posted anonymously at 09:57, Thu 20 July 2023

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