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Freeview Rd 003 002 Street light out after work from pavement being dug up C

Reported via mobile in the Street light fault category anonymously at 23:14, Sat 22 July 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4815307.

Moderated by Bath and North East Somerset Council at 09:46, Mon 24 July 2023

Light not working causing very dim conditions to walk in at night

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Updates

  • Light 003 and possibly 002 have power supply issues from suspected underground cable damage. Our contractors have been asked to investigate and repair this fault.

    We are sorry the light will be out for a while longer until this work takes place.

    We shall add further information here when known.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 09:55, Mon 24 July 2023

  • The lights are still not working and is making the street very dark. How much longer will it take to be fixed?

    Posted anonymously at 16:18, Mon 14 August 2023

  • We confirm our specialist cable repair team are booked to attend to this fault and others in the BANES area on Tues 29th and Wed 30th Aug. We trust the lights will be working after attendance but shall add further information if needs be.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 10:33, Thu 17 August 2023

  • Further to above, the team due to carry out these works have cancelled their attendance for next week. We sorry for this delay and shall confirm the re-arranged dates when known.

    Posted by Bath and North East Somerset Council at 14:34, Thu 24 August 2023

  • We can confirm that work here is scheduled to take place week commencing September 25th We are sorry for the delay in this work taking place and trust the lights will be working as normal afterwards.

    Posted by Bath and North East Somerset Council at 10:59, Thu 7 September 2023

  • 25th September. No change

    Posted anonymously at 20:20, Mon 25 September 2023

  • Further to below we have been advised there is a delay in the attendance our repair team and they are now due to attend next week, the week of October 2nd.

    We are very sorry for this further delay

    Posted by Bath and North East Somerset Council at 11:07, Wed 27 September 2023

  • Any more update on the lights.Still out.

    Posted anonymously at 14:16, Tue 10 October 2023

  • We confirm that our cable repair team are due to attend Wednesday/ Thursday this week and hope to resolve this issue. We are sorry for the delay and shall add more information here if needs be.

    Posted by Bath and North East Somerset Council at 15:06, Tue 10 October 2023

  • It has been confirmed today that further work is needed to lay new cable between column 4 and 3. Our contractors have been instructed for this work and asked to attend as soon as they can. We shall add more information here about attendance when known.

    Posted by Bath and North East Somerset Council at 12:16, Thu 12 October 2023

  • It is now end of October. The clocks go back this Sunday. However our street lights are still not working. I reported this first on 22 July and still no joy. This will now mean longer darker nights and more chance of potential crime or disorderly behaviour. Also an increased risk of accidents. We pay our council tax and street lights come under this remit. So are we due a rebate ?

    Posted anonymously at 16:24, Wed 25 October 2023

  • We are sorry this issue is not yet resolved. We spoke with our contractors again about this yesterday and we trust they will shortly confirm a date for these works. They have been asked to plan this as soon as possible.

    We shall add further information here when known.

    Posted by Bath and North East Somerset Council at 09:29, Thu 26 October 2023

  • Is there any news when the lights will be fixed - it is now dark when people get home from work and the street is in darkness which is dangerous and makes it easier for houses/cars to be broken into. As has already been mentioned, we pay our council tax and yet we are not receiving the services we are being charged for. I'm sure if this was in Lansdown it would have been sorted more quickly.

    Posted anonymously at 13:48, Tue 31 October 2023

  • We can confirm that works are scheduled to take place for next week. November 6 - 10th. We again apologise for the delay in this work taking place

    Posted by Bath and North East Somerset Council at 11:16, Wed 1 November 2023

  • With reference to last post, no signs of any progress whatsoever. 9/11/2023

    Posted anonymously at 10:04, Thu 9 November 2023

  • Our contractors advise they have been unable to complete the works as hoped due to the bad weather overnight / his morning. They intend to re-visit site next week. We are sorry for this further delay and shall add further information here when known.

    Posted by Bath and North East Somerset Council at 14:01, Fri 10 November 2023

  • It's next week. This is getting tiring now. No signs of any progress whatsoever

    Posted anonymously at 21:20, Tue 14 November 2023

  • We understand these works are planned for today and shall add further information here as needs be.

    Posted by Bath and North East Somerset Council at 10:37, Wed 15 November 2023

  • Lights are still not working and there has been no sign of anyone doing anything this week - can this please be sorted as a matter of urgency as it's been four months since it was first reported.

    Posted anonymously at 18:25, Thu 16 November 2023

  • Our contractors will be starting work on site today and aim to finish the works tomorrow if not completed by end of today.

    Posted by Bath and North East Somerset Council at 08:53, Fri 17 November 2023

  • No sign of any contractors on Fri 17th Nov as per your latest update. They were there on Sat 18th and dug a trench in the pavement and then left. Today, Mon 20th Nov, they have returned and filled in the trench but the lights are still not working. This is getting beyond a joke!

    Posted anonymously at 17:40, Mon 20 November 2023

  • We have advised our contractors of this and asked them for an update. We are sorry the lights are not working and shall add further information here when known.

    Posted by Bath and North East Somerset Council at 12:12, Tue 21 November 2023

  • These have still not been repaired....as of 01/12/23...please repair as soon as possible.

    Posted by Bath and North East Somerset Council at 10:05, Fri 1 December 2023

  • We have reported this again to our contractors today an await their feedback

    Posted by Bath and North East Somerset Council at 14:01, Fri 1 December 2023

  • Our most recent attendance confirmed that light 2 and 3 were found to be working okay.

    We would be grateful if you could provide an update on here to confirm if they are now working.

    Thank you.

    Posted by Bath and North East Somerset Council at 15:55, Mon 4 December 2023

  • I am providing an update. And they aren't........

    Posted anonymously at 17:57, Mon 4 December 2023

  • Thank you for this information, we shall ask our contractors to attendance further and provide feedback.

    Posted by Bath and North East Somerset Council at 13:19, Tue 5 December 2023

  • Thank you for your report. Your issue has been resolved. If it happens again, please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 13:46, Mon 11 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.