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Issue still not fixed, area still flooding

Reported via desktop in the Flooding of a road or pavement category anonymously at 20:50, Tuesday 25 July 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4825440.

Ref 4533830 was reported a few weeks back, and has been reported a number of times before. The issue is ongoing the work done before by the contractor does not seem to have fixed the issue. You cleared one drain but not the main drain that is closest to the area the floods. Since last reported it has been cleaned by your team's, however since the rain again it has returned as the pavement and gutters are not cleaned regularly. Part of the island drain is now also missing and is a health and safety issue as it's used to cross the road into the park.

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Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of road or pavement flooding within 7 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect.https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 20:50, Tuesday 25 July 2023

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work.

    We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 23 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 10:43, Monday 7 August 2023

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