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The Avenue, Lights 5 & 6 not working leaving the street rather dark. c

Reported via desktop in the Street light fault category by Robert Trott at 22:09, Tue 15 August 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4896019.

Moderated by Bath and North East Somerset Council at 09:48, Wed 16 August 2023

Street too dark at night due to 2 lamps not working.

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Updates

  • Thank you for your report. We can confirm that light 5 and 6 have been affected by an underground cable fault. Our contractors will be attending to carry and any repairs.

    We shall add further information here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 09:52, Wed 16 August 2023

  • We can confirm that work here is scheduled to take place week commencing Aug 28th. We are sorry for the delay in this work taking place and trust the lights will be working as normal afterwards We can add further information here as needs be.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 11:10, Thu 17 August 2023

  • Further to above, the team due to carry out these works have cancelled their attendance for next week. We sorry for this delay and shall confirm the re-arranged dates when known.

    Posted by Bath and North East Somerset Council at 14:32, Thu 24 August 2023

  • We can confirm that work here is scheduled to take place week commencing September 25th We are sorry for the delay in this work taking place and trust the lights will be working as normal afterwards.

    Posted by Bath and North East Somerset Council at 10:59, Thu 7 September 2023

  • Further to above we have been advised there is a delay in the attendance our repair team and they are now due to attend next week, the week of Oct 2nd.

    We are very sorry for this further delay.

    Posted by Bath and North East Somerset Council at 10:51, Wed 27 September 2023

  • We are sorry for the delay in this work taking place. Our fault finding team and repair team are due to attend this week and we hope that the issue will be resolved after attendance. We shall add further information here as needs be.

    Posted by Bath and North East Somerset Council at 09:19, Tue 24 October 2023

  • These streetlights are still not fixed. No contractor has been and we are now at the end of October with shorter days being dark earlier.

    Posted anonymously at 19:49, Mon 30 October 2023

  • We have been advised that our contractors intend to carry out repairs towards the end of this week.

    We are sorry for the delay and shall add further information as needs be.

    Posted by Bath and North East Somerset Council at 16:20, Mon 6 November 2023

  • No contractor turned up in the week beginning 6th November as advised. This part of the Avenue is very dark now in the early evening. We have been waiting months for these lamps to be repaired.

    Posted by Ralph Nunn at 16:44, Sun 19 November 2023

  • This part of the Avenue has been left in darkness for months. Have been constantly told that contractors would attend only for nothing to happen. The streetscape feels unsafe after dark. Please sort it. It is unacceptable to have to wait months.

    Posted by Val Skinner at 17:10, Sun 19 November 2023

  • Our contractors confirm they will be on site tomorrow to try and establish the location of the fault.

    Once this is location they shall arrange for a team to attend and carry out the repairs.

    We are sorry for the delay and shall add further updates here when known.

    Posted by Bath and North East Somerset Council at 15:41, Mon 20 November 2023

  • We can confirm that the necessary repair works are planned to take place over the next couple of weeks, from Monday 11th onwards.

    We hope this information if of help and are sorry for the delay.

    Posted by Bath and North East Somerset Council at 15:59, Mon 4 December 2023

  • We understand that works are complete and lights 5 and 6 should not be working. This report is now closed but if there are further issues then please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 17:13, Tue 12 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.