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Loose pavement slab outside Coffee #1 in James St West

Reported via desktop in the Pavement damage category by MICHAEL LANCASTER at 13:23, Friday 8 September 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 4972795.

Our group was returning to our bus after a visit to the theatre when one of our party tripped on a loose pavement slab outside Coffee #1 in James St West. She fell and cracked her head and as you can see from the attached photo was incapacitated for a while. An ambulance was called for and later she received stitches at A&E. She was kept overnight for observation. We have a mp4 video which shows how unstable the slab is and how it juts up from the others which caused the incident.

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Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary. You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 9 out of 10 reports within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 13:23, Friday 8 September 2023

  • We are pleased to say that we have now resolved your issue. If this issue reoccurs, please log a new report. You can visit our website to find out more about what we do. Thank you for using Fix My Street, your online reporting helps us deal with problems more efficiently, while keeping you informed. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Fixed

    Posted by Systems Team at 20:22, Sunday 8 October 2023

This report is now closed to updates. You can make a new report in the same location.