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Concerning retaining wall near 18 Bathford Hill

Reported via desktop in the Potholes & road surface category anonymously at 12:40, Wed 25 October 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5136014.

(...)It is now one and a half years since I first reported my concerns regarding the state of the Council’s retaining wall and safety fence outside our property and no-one has been in touch with me about it since your last email. (...)Nor, as far as I am aware, has anyone even been out to make an inspection, let alone take any action to repair the defects. The condition of the wall and fence is continuing to deteriorate.

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Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    We respond to 9 out of 10 reports of potholes and road surface issues within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why in some cases it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    State changed to: In progress

    Posted by Systems Team at 12:40, Wed 25 October 2023

  • We've passed this report to another team in the council. They will carry out any further work needed. Sometimes it can take a little longer as a result.

    We'll update this report once we've decide what action to take.

    Posted by Bath and North East Somerset Council at 10:03, Tue 31 October 2023

  • We've looked into this report and are investigating the issue.
    We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Systems Team at 15:22, Wed 1 November 2023

  • Thank you for your report this has been passed to our Building Control team

    State changed to: Closed

    Posted by Bath and North East Somerset Council at 15:33, Wed 1 November 2023

  • State changed to: Investigating

    Posted by Systems Team at 09:46, Wed 8 November 2023

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