In progress
Drain pipework blocked below ground level, causing surface flooding and bank erosion
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5153758.
This problem was first reported on February 18th 2020 (Council ref: 2006653) with a number of visits and meetings onsite by the drainage team, including a team onsite earlier this year in 2023, to clear the drains, but concluded the internal pipework was blocked and needed further investigation by video camera before initiating further work. I have not heard back from the team and now we are now experiencing heavy rain, both the drains and pipes are overflowing onto the road and with vehicle wash, further eroding the bank further, with evidence the bank / stone wall is collapsing, as I am now picking up large stones from the road side on a weekly basis. Given the duration of this issue being unresolved and the risk to land subsidence, I would kindly ask for this problem to be considered a priority.
Updates
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Thank you for your report. We will review the details you submitted and will inspect the site if necessary.
You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.
We respond to 4 out of 5 reports of blocked drains within 5 working days, once we have decided on the best course of action.
You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network
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Afternoon, this problem remains unfixed after four years and numerous site visits and promises to rectify the problem, we now have long term bank erosion from vehicle water spray, an enlarge water relief hole in the bank and the tarmac entrance in the lane, is now badly damaged and presents both a skid risk on entry and acceleration risk, with large base stones now flicking up under our cars. I appreciate the council needs to priorities reported issues, however is four years an acceptable response time?. What do we need to do in order to fix the problem?
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