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Columns 8 and 9 completely out, entry hill park c

Reported via desktop in the Street light fault category by Bath and North East Somerset Council at 10:51, Tue 31 October 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5156942.

Moderated by Bath and North East Somerset Council at 12:24, Wed 29 November 2023

Columns 8 and 9 completely out, entry hill park - both lights are fully out, and have been for a bit.

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Updates

  • Update from resident: Problem is located opposite 32 Entry Hill Park

    Posted by Bath and North East Somerset Council at 11:20, Tue 31 October 2023

  • Thank you for your report. Your issue has been resolved, e understand the lights were attended yesterday. If it happens again, please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 11:20, Tue 31 October 2023

  • We understand that light 8 and 9 are still not working and shall investigate this further and add further information here when known.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 13:45, Mon 6 November 2023

  • Lamps 8 & 9 not working again (3rd time) Please ask your contractor to trace the fault and finally correct it as it just keeps coming back.

    Posted anonymously at 15:44, Tue 28 November 2023

  • We have found these lights are not working due to an underground cable fault. Our contractors have been instructed to carry out the necessary repairs We are sorry the lights will be out for a while longer and shall add further information here when available.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 12:23, Wed 29 November 2023

  • We can confirm that the necessary repair works are planned to take place over the next couple of weeks, from Monday 11th onwards.

    We hope this information if of help and are sorry for the delay.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 15:56, Mon 4 December 2023

  • We understand that repairs are now complete and the light should be working as normal. This report is now closed but if there are further issues then please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 16:51, Tue 19 December 2023

This report is now closed to updates. You can make a new report in the same location.