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Street light missing amber cover 001 London Road o/s 14 Walcot Parade

Reported via desktop in the Street light fault category anonymously at 19:26, Sun 19 November 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5230238.

Moderated by Bath and North East Somerset Council at 15:42, Mon 20 November 2023

Hello The street light outside 14 Walcot parade has lost its amber cover/ refractor , so it has a harsh white light which comes into my house. Could you refit the proper cover please? Thanks Fergus

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Updates

  • Difficult to capture because its so bright but all the other lamps have bulb covers

    Posted anonymously at 19:28, Sun 19 November 2023

  • We understand that the lantern now on this column is a different style to others nearby and therefore does not have a bowl / cover.

    We are sorry you are experiencing issues with glare from the lantern and shall and make enquiries with the manufacturer and our engineer to see if there is a way to help with this

    We shall add further information here when known.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 15:53, Mon 20 November 2023

  • We can confirm that the manufacturer advise they have started looking into shield options for this lantern.

    It is a work in progress as these are a new lanterns they are having to design the shield from scratch. We hope they will be able to come back to us with some information soon.

    We shall add further information here when known.

    Posted by Bath and North East Somerset Council at 14:46, Wed 13 December 2023

  • We can confirm the shields to this lantern should be received shorty and we have instructed our contractors to attend and fit them as soon as they can.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 16:41, Thursday 25 January 2024

  • We confirm our operative has the necessary shield and has been asked to attend and fit this as soon as he can.

    We are sorry for the delay in this work taking place.

    Posted by Bath and North East Somerset Council at 12:21, Friday 9 February 2024

  • I am very impressed with your work on this, so I'll probably vote for the same council come election day!

    State changed to: Fixed

    Posted anonymously at 23:50, Friday 8 March 2024

  • Questionnaire filled in by problem reporter; State changed to: Fixed, 23:50, Friday 8 March 2024

This report is now closed to updates from the public. You can make a new report in the same location.