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Manhole cover is still making banging sounds

Reported via mobile in the Manhole & drain cover damage category anonymously at 16:03, Fri 1 December 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5273255.

It’s still making the annoying noise 24/7. After I reported this problem originally you emailed me back with this on 22nd November: “We have looked into this issue and found it is not the council's responsibility. We have passed this report to the relevant party to take action.” It didn’t solve the problem. For example: Whose responsibility is it? Have they looked at it? When will action be taken? Please let me know asap, as this noise continues throughout the evening. Thanks, Rob

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  • Thank you for your report. We have investigated your issue and passed the details onto our contractor. They will plan and complete any necessary work. We will update this report when the contractor has completed their work.

    We respond to 4 out of 5 issues within 24 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 16:03, Fri 1 December 2023

  • We've looked into this report and are investigating the issue.
    We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Systems Team at 09:46, Fri 8 December 2023

  • Thank you for your report.

    This is a Wessex water cover and they are aware of this issue however we are unable to confirm when repairs will be made. we recommend contacting Wessex water for updates.

    State changed to: not the council's responsibility

    Posted by Bath and North East Somerset Council at 09:51, Fri 8 December 2023

This report is now closed to updates from the public. You can make a new report in the same location.