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Drain blocked internally causing fountain of water to come out of pavment, curb and service cover

Reported via desktop in the Blocked drain: Blockage inside drain category anonymously at 18:41, Mon 4 December 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5282020.

Drain outside orchard house, opposite calinda cottage and briary on bristol rd. This was repaired (seemingly badly), last week, but there remains a blocked drain internally and then water is over-flowing from the service cover, kerb and makes you worried about flooding and integrity of the pavement/road. Occasionally it is like a fountain! If this is not fixed soon could cause major damage to this key road!

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Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of blocked drains within 5 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 18:42, Mon 4 December 2023

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor.

    They will plan and complete any necessary work. We will update your report when the contractor has completed the work.
    We respond to 4 out of 5 reports within 26 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 15:39, Thu 7 December 2023

  • Drain still blocked

    Posted anonymously at 12:51, Wednesday 3 January 2024

  • Your contractor has now come out twice and done work on just the service cover. However their work has twice been undone and the underlying drain remains blocked and it has broken the repairs they have done. The drain needs unblocking and then the service cover will now need fixing for a third time! Money well spent?!

    Posted anonymously at 13:11, Wednesday 3 January 2024

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