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Blotcked drains causing road damage

Reported via desktop in the Blocked drain: Blockage inside drain category anonymously at 21:55, Sat 9 December 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5301061.

Reported this in April this year. Council ref: 4390391 and again in November Council ref: 5194604. Nothing has been done and we are getting flooding in the road and potholes are being made worse. Here is my original report - nothing has changed. The drain opposite no 13 Stockwood Vale is blocked and the water from higher up the road is coming out of this drain and running down the road. This was reported earlier in the year but whatever you did has not worked. I believe the actual drain pipe is blocked/collapsed between this drain and the next one down. Further down the drain opposite no 5 is completely filled with stones and mud, so water flows across top. This flooding is also causing potholes to develop where the fast flowing flood water is washing the road surface away. This happened earlier this year when the road flooded due to the same blocked drain and caused potholes that you came and filled, however without sorting the drain problem out you are wasting time and money filling in potholes when the next bad rain will cause more. One of your highway inspectors phoned me after the November report and said the main problem was due to heavy rain the stream where the drains flows into was flooded and stopped the drains working. I see what he was saying but I stand by my original comments that the actual drain is blocked/collapsed. The photo I attached were taken three days after it had stopped raining and all flooding further along and in Old Bristol Road. As can be seen water is still coming out of the drain opposite number 15 flowing along the road (causing more potholes) and the flowing over the blocked drain opposite no. 5. further down the road the water flows away down an unblocked drain. As I said earlier the water flowing down the road is damaging the road surface quite badly. Finally - we are now into winter and if this is not fixed before we sub zero conditions the road will be come an ice rink and extremely dangerous for cars and pedestrains.

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Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of blocked drains within 5 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 21:55, Sat 9 December 2023

  • Thank you for your report. After investigating, we have concluded that your issue does not require immediate attention. However, we have included this issue in our plans for future works.

    This means that your issue will be resolved during routine works scheduled for the area. We have now closed your report, but please visit our website to find out what we do and how we make our decisions https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Internal referral

    Posted by Systems Team at 09:51, Fri 15 December 2023

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor.

    They will plan and complete any necessary work. We will update your report when the contractor has completed the work.
    We respond to 4 out of 5 reports within 26 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 09:51, Fri 15 December 2023

  • We are pleased to say that our contractor has now completed their work. If this issue reoccurs, please log a new report. You can visit our website to find out more about what we do. Thank you for using Fix My Street, your online reporting helps us deal with problems more efficiently, while keeping you informed.https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Fixed

    Posted by Systems Team at 13:54, Monday 8 January 2024

This report is now closed to updates from the public. You can make a new report in the same location.