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Damaged handrail

Reported via desktop in the Railings, bollard, & post damage category by Bath and North East Somerset Council at 15:30, Mon 11 December 2023

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5307285.

There is a damaged/vandalised handrail at the junction of Charmouth Road and Newbridge Road, where the pedestrian crossing is located. It looks like someone deliberately removed all 10 fixing bolts and their associated nuts. This will seriously reduce the effectiveness of the barrier in the event of a collision.

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Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary. You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of railings, bollards and post damages within 4 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 15:31, Mon 11 December 2023

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the job.

    We respond to 4 out of 5 issues within 24 working days, once we have decided on the best course of action. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 10:29, Tue 12 December 2023

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