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Street lights out Riverside Walk 013 014. n

Reported via desktop in the Street light fault category by Bath and North East Somerset Council at 12:22, Wednesday 24 January 2024

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5485019.

Moderated by Bath and North East Somerset Council at 14:04, Thursday 2 May 2024

No street slights working from number 6 to number 14 riverside walk.

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Updates

  • We are looking into this issue and suspect there maybe a cable fault affecting these lights.

    We shall add further information here when known.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 09:27, Thursday 25 January 2024

  • We have instructed our contractors to investigate the cable fault leading to light 49 and 14.

    We trust they will attend as soon as possible and we shall add further information here as known.

    Posted by Bath and North East Somerset Council at 14:35, Monday 29 January 2024

  • The street lights along Riverside Walk between numbers 6 to 14 are still not fixed. It is now nearly 3 weeks since they were reported as out if action.

    Posted anonymously at 15:13, Monday 12 February 2024

  • We are sorry for the delay in these lights being out and confirm we are still investigating this issue. We shall add further comments here when known.

    Posted by Bath and North East Somerset Council at 12:03, Tuesday 13 February 2024

  • We confirm that further investigation on this site are planned for next week and we shall add further information here when known.

    Posted by Bath and North East Somerset Council at 11:29, Thursday 22 February 2024

  • We can confirm that further works are planned for next week, we shall add further information here when known.

    State changed to: Action scheduled

    Posted by Bath and North East Somerset Council at 15:52, Monday 11 March 2024

  • Our contractors confirm they hope to attend this week and we await their feedback.

    Posted by Bath and North East Somerset Council at 15:36, Monday 18 March 2024

  • It is now nearly 3 months since this problem was reported, and a month since you reported that contractors were scheduled to attend in the following week. To date the street lights are still out of action. Please raise the situation with your contractors. Council ref: 5485019

    Posted anonymously at 18:57, Sunday 14 April 2024

  • We have followed this up with our contractors and they advise they are scheduled to attend this week, Thursday or Friday. We await their feedback after attendance and apologise for the delay.

    Posted by Bath and North East Somerset Council at 11:21, Tuesday 16 April 2024

  • We understand our contractors will be on site this week, we await their attendance and feedback

    Posted by Bath and North East Somerset Council at 08:52, Tuesday 30 April 2024

  • We confirm that the underground cable leading to column 013 is unreliable, so to resolve this issue we shall be changing the column and installing a new power supply to 013 which will then also ensure 014 will work.

    Instructions have been issued to our contractors and National Grid for this work. We are sorry for the delay but trust when this work is complete the supply to both these lights will be improved. We have asked our contractors to attend as soon possible.

    We shall add further information here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 14:11, Thursday 2 May 2024

  • National Grid have now confirmed. they have programmed the works for Tuesday 25th June –PM appointment.

    They will carry out the excavations on Tuesday 25th June in the morning.

    We hope this information is of help and the lights will be working as normal afterwards.

    Posted by Bath and North East Somerset Council at 11:59, Monday 3 June 2024

  • We understand that repairs are now complete and the light should be working as normal. This report is now closed but if there are further issues then please log a new report.

    State changed to: Fixed

    Posted by Bath and North East Somerset Council at 09:31, Tuesday 2 July 2024

This report is now closed to updates from the public. You can make a new report in the same location.