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Raised paving stone is trip hazard and causing frequent accidents to pedestrians

Reported via desktop in the Pavement damage category anonymously at 16:38, Wednesday 17 April 2024

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5866417.

Yesterday I was walking up Old Bond Street to the left of Sweet Little Things and fell headlong after tripping over an uneven paving stone which was sticking up a couple of inches. Workers in nearby shops told me several people trip over it every week and that it's been reported multiple times to the council who have said "it's not priority".. My face was scratched and grazed and my nose was bleeding profusely and I think I have concussion as a result. On return I found the slab ill-fitting and wobbly, with a corner projecting as an obvious trip hazard. I'm sure the staff in Sweet Little Things who came to my aid can show you exactly where it is.

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  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary. You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 9 out of 10 reports within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 16:39, Wednesday 17 April 2024

  • Please note that I am a fit and healthy person with no mobility issues. If an elderly person fell over this trip hazard, they would like break bones or worse. I gather this patch of pavement was only relaid in January. I suggest it wasn't laid properly and needs urgent attention. It will take a workman very little time and cost the council very little to put it right. Falls are the most common cause of injury-related death in the elderly. Please fix this pavement before it kills someone.

    Posted anonymously at 16:43, Wednesday 17 April 2024

  • Thank you for your report. After investigating, we have concluded that your issue does not require immediate attention. However, we have included this issue in our plans for future works.

    This means that your issue will be resolved during routine works scheduled for the area. We have now closed your report, but please visit our website to find out what we do and how we make our decisions how-we-deal-problems-road-network

    State changed to: Internal referral

    Posted by Systems Team at 10:06, Tuesday 23 April 2024

This report is now closed to updates from the public. You can make a new report in the same location.