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Water running from downpope on house goes nowhere

Reported via desktop in the Flooding of a road or pavement category anonymously at 10:41, Monday 22 April 2024

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 5883526.

The water from our downpipe has nowhere to drain as there is no gully in the pavement and the drain is uphill from where we are, the water is pooling outside our house

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Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of road or pavement flooding within 7 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect.https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 10:41, Monday 22 April 2024

  • Thanks for the info. A little more detail: The downpipe from our gutters puts the rainwater onto the pavement, but I think there should be a channel within the pavement so the water goes within the pavement rather than over it. The levels of the cobbled street have been getting a lot worse so that now the rainwater collects in quite deep puddles rather than running into the street drain.

    Posted anonymously at 11:37, Monday 22 April 2024

  • Hello Drainage & flooding team,

    This photo might help identify the problem: you can see that the downpipe lets the water on top of the pavement and you can see the depression where the water collects outside the two windows. It is most likely a cause of damp badly affecting the residence in the lower ground floor there. Please let me know when you have inspected the problem. Thanks

    Posted anonymously at 10:54, Friday 3 May 2024

  • We are pleased to say that we have now resolved your issue. If this issue reoccurs, please log a new report. You can visit our website to find out more about what we do. Thank you for using Fix My Street, your online reporting helps us deal with problems more efficiently, while keeping you informed. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Fixed

    Posted by Systems Team at 13:29, Wednesday 20 November 2024

This report is now closed to updates from the public. You can make a new report in the same location.