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Drain COMPLETELY buried beneath huge mound of gravel

Reported via mobile in the Blocked drain: Blockage inside drain category anonymously at 17:06, Tuesday 16 July 2024

Sent to Bath and North East Somerset Council 3 weeks, 20 hours, 41 minutes later. Council ref: 6237123.

Photo of this report zoom
Photo of this report zoom

How could the last report be any clearer before you closed it? Can’t find it? It’s at the junction of Woolley Lane and Charlcombe Lane UNDER A HUGE MOUND OF GRAVEL. I have much better things to do with my time than have to create another pigging report. Just go and look and dig away the gravel and you’ll find the drain, sorry, DOUBLE-DRAIN!! You cannot miss it. How did you miss it??!! Unbelievable, I’m trying to help you do your job and you’re not even willing to spend more than 30 seconds trying to locate the problem. Sorry if I sound furious but that’s because I am. What a waste of time.

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Updates

  • We've passed this report to another team in the council. They will carry out any further work needed. Sometimes it can take a little longer as a result.

    We'll update this report once we've decide what action to take.

    Category changed from ‘Blocked drain surface’ to ‘Blocked drain’

    Posted by Bath and North East Somerset Council at 13:47, Wednesday 7 August 2024

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of blocked drains within 5 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 13:47, Wednesday 7 August 2024

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor.

    They will plan and complete any necessary work. We will update your report when the contractor has completed the work.
    We respond to 4 out of 5 reports within 26 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 13:35, Friday 9 August 2024

  • We are pleased to say that our contractor has now completed their work. If this issue reoccurs, please log a new report. You can visit our website to find out more about what we do. Thank you for using Fix My Street, your online reporting helps us deal with problems more efficiently, while keeping you informed.https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Fixed

    Posted by Systems Team at 14:12, Wednesday 14 August 2024

This report is now closed to updates from the public. You can make a new report in the same location.