Fixed
Pothole on edge of pavement, dropped kerb leading into Keynsham memorial park
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 6330374.
On Monday 5th August 2024, I was walking down Dapps Hill, from Temple Street and twisted my ankle on the attached pictured hole. I had just said hello to some cyclists, on of whim I knew, when they heard me crash down and came to my aid. I had cut my knee, ripped my jeans and badly injured my ankle. I managed to get home, to Queens Road, where I iced, elevated and bandaged my ankle. On Tuesday morning, the swelling was so severe, as was the pain, I went to the walk in centre where I was x-ray'd. I have fractured my ankle as well as damaged the ligaments. I am unable to work, drive, carry out basic housekeeping duties etc. Please advise who I need to contact to discuss a compensation claim. Many thanks, Ann Trueman
Updates
-
Thank you for your report. We will review the details you submitted and will inspect the site if necessary. You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.
We respond to 9 out of 10 reports within 10 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network
-
Thank you for your report. We have investigated your issue and have passed the details onto our contractor. They will plan and complete any necessary work. We will update your report when the contractor has completed the work. We respond to 4 out of 5 reports within 30 working days, once we have decided on the best course of action.
You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network
-
We are pleased to say that our contractor has now completed their work. If this issue reoccurs, please log a new report. You can visit our website to find out more about what we do. Thank you for using Fix My Street, your online reporting helps us deal with problems more efficiently, while keeping you informed.https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network
This report is now closed to updates from the public. You can make a new report in the same location.