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Ongoing issue on High Street Keynsham

Reported via desktop in the Dangerous road surface (including ice, mud, spillage or debris) category by Caroline Caldwell at 14:36, Thursday 8 August 2024

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 6332526.

I wish to report that my elderly father took a nasty fall on Keynsham High Street yesterday thanks to the already known issue with the pavement/cycle track. He has hurt both knees and his elbow as a result of the councils inaction to rectify a matter that has been ongoing since the cycle track was introduced in March of 2022. How many more people have to be hurt? This could have been a lot, lot worse.

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Updates

  • Thank you for your report, it will be reviewed by the appropriate team.

    State changed to: In progress

    Posted by Systems Team at 14:36, Thursday 8 August 2024

  • We've looked into this report and are investigating the issue.
    We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Systems Team at 09:35, Thursday 12 September 2024

  • Thank you for your enquiry and please accept our apologies for the delay in responding to you.

    I am sorry to hear of the situation you have described.

    As you may be aware, some action has already been taken to improve pedestrian awareness of the cycle lane and associated kerbs in the High Street, but no further changes are proposed at the present time. This correspondence will, however, be retained on file for future reference

    State changed to: No further action

    Posted by Bath and North East Somerset Council at 10:12, Thursday 12 September 2024

This report is now closed to updates from the public. You can make a new report in the same location.