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Drain Broken in Manor Road

Reported via desktop in the Manhole & drain cover damage category anonymously at 14:58, Mon 19 August 2024

Sent to Bath and North East Somerset Council 1 minute later. Council ref: 6374638.

Good Afternoon,

I hope this email finds you well.

I was wondering if someone would be able to help me. We are a dental practice located in Weston Village, Bath and the drain located outside our practice is broken, causing some problems. It seems to have broken all across by the pavement.

I was just wondering if this is an issue that needs to be reported to the council or possibly someone to come out and look at it? I can send a picture if this helps. I will wait for your feedback and will look forward to your reply. Kind Regards,

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Updates

  • Thank you for your report. We have investigated your issue and passed the details onto our contractor. They will plan and complete any necessary work. We will update this report when the contractor has completed their work.

    We respond to 4 out of 5 issues within 24 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 14:59, Mon 19 August 2024

  • Thank you for reporting your issue. We will review the details you provided and inspect the site if necessary. If you feel you could add more detail or information about your issue, please add an update to this report.

    We respond to 4 out of 5 reports of manhole and drain cover issues within 4 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 11:20, Thu 29 August 2024

  • Hi, I was just wondering if we have any update on the case regarding the drain outside of our practice. I know someone from the council came to look at it about 2 weeks or so ago and was told someone would come out that week to double check?

    Look forward to hearing back from you soon!

    Kind Regards,

    Georgia

    Posted anonymously at 12:47, Wed 4 September 2024

  • We are pleased to say that our contractor has now completed their work. If this issue reoccurs, please log a new report. You can visit our website to find out more about what we do. Thank you for using Fix My Street, your online reporting helps us deal with problems more efficiently, while keeping you informed.https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Fixed

    Posted by Systems Team at 11:53, Thu 31 October 2024

This report is now closed to updates from the public. You can make a new report in the same location.