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Light 5 Upper East Hayes

Reported via mobile in the Street light fault category anonymously at 18:19, Wed 6 November 2024

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 6702778.

Moderated by Bath and North East Somerset Council at 16:43, Mon 25 November 2024

The lights don't work which is dangerous at night when people's rubbish and recycling is out on the pavement as they are a trip hazard - I've already tripped over them.

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Updates

  • Further to above we confirm that the two lights not working are affected by an underground cable fault. We are in the progress of investigating this and arranging a repair.

    We are sorry for inconvenience caused and aim to resolve this issue as soon as possible.

    We shall add further information here when known.

    State changed to: In progress

    Posted by Bath and North East Somerset Council at 10:21, Thu 7 November 2024

  • The road is a danger at night, the uneven pavements are a trip hazard made worse by the lack of lighting. People don't feel safe and cars are harder to navigate in such poor conditions. What is happening? Apparently nothing!

    Posted anonymously at 19:14, Sun 17 November 2024

  • We have asked our contractors about this and they intend to investigate this issue further this week.

    They have instructions to find and repair the cable faults at this location.

    We appreciate your patience and understanding as we work to resolve this issue

    We await their attendance or feedback.

    State changed to: Investigating

    Posted by Bath and North East Somerset Council at 12:06, Mon 18 November 2024

  • We understand the it is just light 5 which is now faulty and we are still investigating the reason why.

    Posted by Bath and North East Somerset Council at 16:44, Mon 25 November 2024

  • We can confirm our contractors have planned their attendance for this Thursday the 19th.

    We hope the light will be working as normal soon.

    Posted by Bath and North East Somerset Council at 16:10, Mon 16 December 2024

  • The light at the end of the street is still not working and that section of the street is therefore still dangerous for pedestrians and traffic. Do you have any news on when it will be repaired?

    Posted anonymously at 12:21, Monday 6 January 2025

  • We have followed this up with our contractors today and asked them to resolve this issue as soon as possible. They have instructions to undertake to necessary repairs and we expect them to action this shortly. We are sorry for the delay.

    Posted by Bath and North East Somerset Council at 16:20, Monday 6 January 2025

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