Investigating
Light 5 Upper East Hayes
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 6702778.
Moderated by Bath and North East Somerset Council at 16:43, Monday 25 November 2024
The lights don't work which is dangerous at night when people's rubbish and recycling is out on the pavement as they are a trip hazard - I've already tripped over them.
Updates
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Further to above we confirm that the two lights not working are affected by an underground cable fault. We are in the progress of investigating this and arranging a repair.
We are sorry for inconvenience caused and aim to resolve this issue as soon as possible.
We shall add further information here when known.
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The road is a danger at night, the uneven pavements are a trip hazard made worse by the lack of lighting. People don't feel safe and cars are harder to navigate in such poor conditions. What is happening? Apparently nothing!
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We have asked our contractors about this and they intend to investigate this issue further this week.
They have instructions to find and repair the cable faults at this location.
We appreciate your patience and understanding as we work to resolve this issue
We await their attendance or feedback.
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We understand the it is just light 5 which is now faulty and we are still investigating the reason why.
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