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Drains Blocked

Reported via mobile in the Blocked drain: Blockage inside drain category anonymously at 12:45, Sunday 24 November 2024

Sent to Bath and North East Somerset Council 2 days, 16 minutes later. Council ref: 6776574.

The drain on Somerset Lane (outside Eveleigh Villa) has been reported several times. It is still blocked. In addition other drains on Winifred’s Lane also blocked.

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Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of blocked drains within 5 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 12:45, Sunday 24 November 2024

  • We've passed this report to another team in the council. They will carry out any further work needed. Sometimes it can take a little longer as a result.

    We'll update this report once we've decide what action to take.

    Category changed from ‘Blocked drain’ to ‘Excessive or dangerous littering’

    Posted by Bath and North East Somerset Council at 09:49, Tuesday 26 November 2024

  • Thank you for your report. We are investigating this issue and will keep your report updated throughout the process.

    State changed to: Investigating

    Posted by Systems Team at 09:49, Tuesday 26 November 2024

  • We've passed this report to another team in the council. They will carry out any further work needed. Sometimes it can take a little longer as a result.

    We'll update this report once we've decide what action to take.

    Category changed from ‘Excessive or dangerous littering’ to ‘Blocked drain’

    State changed to: Open

    Posted by Bath and North East Somerset Council at 13:00, Tuesday 26 November 2024

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of blocked drains within 5 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 13:01, Tuesday 26 November 2024

  • We've looked into this report and are investigating the issue.
    We will update this report once we decide what action to take.

    State changed to: Investigating

    Posted by Systems Team at 10:41, Wednesday 27 November 2024

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary.

    You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of blocked drains within 5 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 10:45, Wednesday 27 November 2024

  • Thank you for your report. We have investigated your issue and have passed the details onto our contractor.

    They will plan and complete any necessary work. We will update your report when the contractor has completed the work.
    We respond to 4 out of 5 reports within 26 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: Action scheduled

    Posted by Systems Team at 09:40, Friday 29 November 2024

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