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Safety railing to hold on to going down and up steps...again!

Reported via mobile in the Railings, bollard, & post damage category anonymously at 20:14, Thu 2 October 2025

Sent to Bath and North East Somerset Council less than a minute later. Council ref: 8245299.

Reported previously...said it fixed ...but no railings there! Can you put railings up on these steps to hold on to. The steps are dangerous for the elderly and disabled. And when returning email can you state whether it's going to be done or not be being done! So I know whether to take further action elsewhere...thank you. Esme

Updates

  • Thank you for your report. We will review the details you submitted and will inspect the site if necessary. You can support our investigation by providing as much detail as possible. If you can provide any extra information, please add an update to this report.

    We respond to 4 out of 5 reports of railings, bollards and post damages within 4 working days, once we have decided on the best course of action.

    You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network

    State changed to: In progress

    Posted by Systems Team at 20:14, Thu 2 October 2025

  • A refrigerator was delivered to someone on my street but the delivery guys have left all packaging on grass verge. Not sure if you can track what company is responsible for this by the photos given.

    Posted anonymously at 21:21, Tue 18 November 2025

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