Fixed
The drain is sitting above the road level and water is bypassing
Reported via desktop in the Manhole & drain cover damage category anonymously at 13:47, Sun 9 November 2025
Sent to Bath and North East Somerset Council less than a minute later. Council ref: 8394713.
After rainfall, water does not empty down the drain as intended and instead is pooling beside the drain, eroding the tarmac and also running down the road - as seen in the photo taken last week. The drain is not full/overflowing. When we get frosts /low temperatures the water freezes making a really dangerous junction for cars/delivery vans coming down Bellhorse Lane directly onto West Harptree Hill and also for traffic entering Bellhorse Lane from Charleywell Lane. West Harptree Hill is an accident blackspot and traffic is frequently diverted up /down Weston/Ridge/ Bellhorse lanes. A request for a grit bin on the corner of Charleywell and Bellhorse to deal with water pooling and freezing in the winter was rejected by BANES earlier this year. Residents have to continue to wheelbarrow grit from Ridge Lane. I'd kindly like to request that the drain is at least fixed so that water goes down the drain to mitigate winter ice on the road.
Updates
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Thank you for your report. We have investigated your issue and passed the details onto our contractor. They will plan and complete any necessary work. We will update this report when the contractor has completed their work.
We respond to 4 out of 5 issues within 24 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network
State changed to: In progress
Posted by Systems Team at 13:47, Sun 9 November 2025
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Thank you for reporting your issue. We will review the details you provided and inspect the site if necessary. If you feel you could add more detail or information about your issue, please add an update to this report.
We respond to 4 out of 5 reports of manhole and drain cover issues within 4 working days, once we have decided on the best course of action. You can visit our website to find out what we do and why it can take longer than you might expect. https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network
State changed to: Action scheduled
Posted by Systems Team at 10:39, Mon 10 November 2025
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I first reported this issue on 9 November and as of today, 31 December no action has been taken to fix the issue. With icy conditions this is what the road looked like today looking back up Bellhorse Lane with the drain on the right. Dangerous driving conditions with the lane leading directly to West Harptree Hill and no public grit available to mitigate the situation.
Refitting the drain cover correctly would mitigate the problem.
Please could you kindly share when the work will be scheduled by your contractor.
Posted anonymously at 09:57, Wed 31 December 2025
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We are pleased to say that our contractor has now completed their work. If this issue reoccurs, please log a new report. You can visit our website to find out more about what we do. Thank you for using Fix My Street, your online reporting helps us deal with problems more efficiently, while keeping you informed.https://beta.bathnes.gov.uk/ how-we-deal-problems-road-network
State changed to: Fixed
Posted by Systems Team at 10:46, Monday 26 January 2026
This report is now closed to updates from the public. You can make a new report in the same location.